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If you’re thinking it, someone else probably is too…

Most volunteers will be members of teams rather than having specific roles, so it’s easier to share the tasks whilst offering flexibility.
Team Descriptions will give purpose, tasks & outcomes, and will replace the current role descriptions.
Some role titles will be updated to improve perception of tasks which will ensure a better understanding to prospective volunteers.

Current structures and roles are confusing. External research has shown that the majority of role titles aren’t understood by those outside of Scouts. This directly affects recruitment of volunteers.
We have a small number of people with lots of responsibility placed on them. New structures will offer flexibility and choice of tasks.

Yes, some people are trustees because of their position within a team just like now (pre-transformation) and the role a person holds. Transformation doesn't stop a trustee helping within other teams. The person needs to understand what their responsibility is as a trustee and what they are doing within a team. For example, a District Trustee Board Chair can help at your local campsite. They will support the governance of the District as a trustee, but then cutting the grass at the campsite as a member of the District Support Team.
In short no. However the volunteering culture we are now embedding is to be flexible. A Group, District and County will need to have a named Lead Volunteer because some of the responsibilities around Safeguarding, Safety and Data Protection require a named point of contact. What will happen is that the jobs done currently by a GSL, for example, will become tasks for a Group Leadership Team. Therefore sharing the workload and allowing flexibility.
As soon as you can!
The sooner you can start looking at your current leaders and plan where they will be after transformation the better. There will be a certain amount of mapping done between roles and teams, which will be automatic when we move to the new system but that doesn't mean you can't use this time as a chance to refresh what people are doing. Perhaps they would like a change??
Roles which are involved in Appointments Advisory Committees will not exist in the new structures. If your only role(s) in Compass are AAC roles, please speak to your District Commissioner.

Scout Active Support Units will no longer exist in the new structure. Members will either need to play an active part in a team or subteam, or retire their membership. These conversations should be had with your District Commissioner.
Yes. GSL = Group Lead Volunteer, DC = District Lead Volunteer and CC = County Lead Volunteer
A Secretary doesn’t have to be a Trustee – they can be, but they need to be elected to be a trustee by the members. This is so that the Secretary can focus on the administration, rather than the conversation which is happening in depth to make informed decisions. We will be running a webinar on Trustee Boards ahead of 2024 AGM season
There are still helpers in the new structure. Much more information and detail is available online -
Any member currently in Compass will be migrated to the new system. This does require the persons role to be not in a "pre-provisional" state.
Carry on – don’t do any different to what you’d currently do. Make sure they have a unique email address (more info on Compass clean-up page). This means they will transfer to the new system much easier.

New Welcome, Membership and Learning systems will be accessed via a single log-in on
They’ll be easy to access on all devices, and they have been
extensively tested with our own volunteers.
For those who may not feel confident using technology, there will be Digital Champions available in each District to provide support.

Compass is no longer up to the job of providing us with detailed information about our adult membership. Only a quarter of volunteers have ever used it.
Most of our current digital tools don’t work well on mobile devices. Other new tools will provide a digital first approach.

Scouts are asking everyone to make sure their personal information is up to date on Compass before we move to the new systems. More information on how to do this is available here.
Adult data will hopefully be coming from the new system in 2025. We may need to continue using the current census process for young people for now, but this is a work-in-progress.
Anything currently on Compass will be migrated over to the new system. This will include your email address, home address, DBS history etc.
No however, the plan is for this to be web-based so it can be continually adapted and updated in an agile way after launch. So the system will work on your mobile phone and you can add links to your homescreen etc. if your phone allows it
Yes. You’ll be able to see all of the information in the form. You will also be able to update it before approval, if required. You will also be presented with a compliance table which confirms (or not) their compliance with DBS, learning, nights away permits, first aid training etc.
Any adult obtaining a permit will at the very least need a disclosure. That would include a non-member disclosure.

Teams will be able to create digital adverts and opportunities easily to reach new people with a new digital recruitment tool.
A ‘Welcome Conversation’ will replace the often-dreaded Appointments Panel interview.
New volunteers will be able to track their progress digitally through new tools via

Volunteers have told us the current welcome process can be off-putting and it takes up a lot of admin time.
The current welcoming process isn’t very clear to new volunteers, and usually happens out of order.

Appointments Advisory Committees (AACs) which organise appointments panels will no longer exist in the new structure. If you have a role on the AAC, this role will cease. As of September 2023, the County Transformation Team will be working closely with District and County Teams to ensure anyone on their AAC has a position to move into in February 2024 when we transform.
No... There will be a new learning package for anyone who is asked to conduct welcome conversations. Module 37 will not be mapped across into the new learning system.
Team Leader or Lead Volunteer and an independent person from a similar area.
The new volunteer will enter their own details onto the new joining system (this eventually flows into the new membership system). Then in no specific order the following will need to be completed;

Disclosure Check - A self driven and mobile friendly disclosure process through Atlantic Data in England & Wales.
Internal Check - Introducing an automated CE check process so that not all checks will require manual intervention. Ensuring volunteers and their line managers can see their information and be aware of any live limitations applied to someone's membership by HQ.
Welcome Conversation - A conversation carried out by the relevant Team Leader or Lead Volunteer and an independent person from a similar area. Held within 4 - 6 Weeks of agreeing to take on the role. A single welcome conversation. If you change your team or role in Scouts, you’ll have a change of role conversation focused the specifics of the team or role.
Referencing - As part of our safeguarding commitment to young people, references are required to help us ensure the suitability of any new volunteers. Allowing new volunteers to provide up to 4 references instead of just two. Automating the reference requests and reminders for referees. Automating the approval of received references, with any comments or adverse references reviewed locally.
Declarations - We’ve always had a series of declarations when joining as a member of Scouts. This includes accepting the values of Scouting, abiding by our policies and rules and agreeing to undertake the required learning.
Trustee Eligibility Check - For those who require it. As part of being a Charity Trustee all charity regulators in the UK have an eligibility declaration form that must be completed.

Then onto the new Growing Roots Learning
Yes, but we don't know how it will be recorded or validated at this time
They are available on
Anybody who is inputted into the new system will need a welcome conversation – this is only needed when welcoming the volunteer to Scouts.
More detail is available online
If it meets the Scouts’ criteria for First Aid training, then yes, we can.
They can – but it is not compulsory. The young leaders training has a module which does cover the Scouts first aid; if a young person is aiming for their Young Leaders belt, they will be doing it anyway.

We’re reducing and removing the heavy administration work of manually recording and validating learning.
Content will be split into Core Learning, which is mandatory, and Branching Out, which is optional.
There will be a new points-based approach to gaining your woodbadge, with points gained from optional learning completed.

“I’ve completed my training over a year ago, but the trainer has no time to validate me, I feel really let down”.
We need to make learning more
accessible, personalised, and relevant. The current training matrix is 20 years old and out of date.

If you have completed your Getting Started modules and they have been validated on Compass, you will not have to repeat anything. If you have only completed part of your Getting Started training, you will need to complete the relevant new learning.
No, keep the volunteer interested and get them started on whatever training they can do. So long as they get the training they have done validated on Compass this will go towards their learning in the new system.
Learning will be digital first but not digital only. The new Volunteer Development Team will be tasked with ensuring all volunteers are able to access their learning. When transformation happens the new learning system will start by offering the Growing Roots learning if required, this will then extend to branching out learning over time and eventually include Team Leader packages or trustee packages.
Scouts’ Digital Skills tool is an online hub that provides support and resources for volunteers who want to develop their skills and confidence in completing digital tasks. These tasks might include using the new adult membership system or more general digital tasks such as emailing, compiling spreadsheets or running video meetings. More information available online here.
No. There will still be the need to deliver some modules, these will eventually be repackaged for the new learning system, but until then the County Training Manager will be organising courses for these modules.

Modules 8, 9, 11, 13, 16, 18, 19, 25, 27, 28, 29, 36, 38 and 39.
Skills courses.
Module 10a & b (Scouts First Response) will still need to be delivered too